Welcome to www.printshore.online (“Website”, “we”, “our”, or “us”).
This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from our website.
1. Order Processing Time
All orders are processed within:
- 1–3 business days (excluding weekends and public holidays)
Custom printing or design orders may require additional processing time depending on:
- Design complexity
- Order quantity
- Customer approval delays
You will be notified if there is any delay.
2. Shipping Methods and Delivery Time
We offer shipping through trusted courier partners.
Estimated delivery times:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–15 business days
Delivery times may vary based on:
- Location
- Courier service availability
- Customs processing (for international orders)
3. Shipping Charges
Shipping charges are:
- Calculated at checkout based on location and order size
OR - Offered as free shipping (if applicable promotions are active)
All applicable shipping fees will be clearly displayed before order confirmation.
4. Order Tracking
Once your order is shipped:
- You will receive a confirmation email
- A tracking number will be provided (if available)
You can use this tracking number to monitor delivery status.
5. International Shipping and Customs
For international orders:
- Customers are responsible for any customs duties, taxes, or import fees
- Delays may occur due to customs clearance processes
We are not responsible for delays caused by customs authorities.
6. Delivery Issues
Incorrect Address
Please ensure your shipping details are correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Failed Delivery
If delivery fails due to:
- Incorrect address
- Recipient unavailable
Additional shipping charges may apply for re-delivery.
Damaged or Lost Packages
If your order arrives damaged or is lost:
- Contact us within 48 hours of delivery (or expected delivery)
- Provide photos (for damaged items)
We will review and offer a replacement or appropriate solution where applicable.
7. Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
- Weather conditions
- Courier disruptions
- High demand periods
- Unforeseen circumstances
We are not liable for delays beyond our control but will assist in tracking and resolving issues.
8. Digital Products (If Applicable)
For digital services or downloadable content:
- No physical shipping is required
- Delivery is completed electronically via email or download link
9. Additional Redress Option (EU Only)
If you are located in the European Economic Area (EEA) and experience issues related to shipping, delivery, or service fulfillment, you have the right to seek resolution through official consumer protection channels.
You may use the European Commission’s Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr
This platform allows consumers and businesses to resolve disputes arising from online purchases without going to court.
You may also contact your local EU Consumer Protection Authority.
10. Changes to This Shipping Policy
We may update this Shipping Policy at any time.
Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions regarding shipping, please contact us:
Website:
www.printshore.online